Staff Directory

Customer Care

JoAnn Farrell Director of Customer Care

Patricia Bracone Customer Care Lead

Jessica Ouellette Customer Care Specialist

Debbie Mastroanni Customer Care Specialist

Executive Team

Karen Sheehan Interim Chief Executive Officer

Patrisha Hilliman Administrative Assistant

Melissa Perkins Chief Marketing and Revenue Officer

Tracy Knofla Chief Mission Delivery and Inclusion Officer

Deb Asetta Chief Financial and Administrative Officer

Camping Services

Karen Nelson Director of Camping Services

Jane Bielefield Camping Services Manager

Bonnie Stewart Administrative Assistant

Communications

Alyssa Yacone Director of Marketing and Communications

James Moran Digital Marketing Specialist

Madison Bailey Communications and Design Manager

Community Outreach

Ana Valentin-Jackson Director of Community Outreach

Lillian Aldarondo Latinx Community Support Specialist

Melissa Crespo Community Outreach Program Manager

Finance

Mark Sprankel Controller

Nicki Segura Finance and Risk Assistant

Chantel Francis Finance Manager

Sunsheray (Sunny) Johnson Finance Specialist

Fund Development

Jennifer McHale Senior Manager of Grants Management

Allison Koehler Senior Manager Fund Development and Events

Elizabeth Hoff Grant Writer

Erin O'Meara Development Operations Specialist

Lea Dantz Administrative Assistant

Human Resources

Johnetta Washington Director of Human Resources

Shavaughn Robinson Senior Manager of Human Resources

Member Experience

Tracey King New Troop and Renewal Experience Specialist

Jenna Bowen Senior Manager of New Troop Development

Deb Sabia Senior Member Experience Manager

Teresa Allen Member Experience Specialist

Jackie Comandini Member Experience Specialist

Caitlin Dorrington Member Experience Specialist

Lydia Granitto Member Experience Specialist

Rebecca Rende Member Experience Specialist

Gladys Romero Member Experience Specialist

Anita Silvestro Member Experience Specialist

Naseema Gilson Volunteer Education Specialist

Nicole Chiarella Member Experience Specialist

Jamelle White Member Experience Specialist

Nicole Mangione Member Experience Specialist

Janeska Cardona Member Experience Specialist

Membership Recruitment

Stephanie Licata Membership Placement Manager

Traci Murphy Virtual Experience Specialist

Mission Delivery

Marie Allison Mission Analyst

Kari Kaplan Deputy Chief Mission Delivery Officer

Product Sales

Ann Nunn-Hacku Director of Product and Retail Sales

Susan Pratt Senior Product Sales Manager

Lisa Deschnow Product Sales Manager

Devon Dzicek Product Sales Manager

Erica Elliot Product Sales Manager

Property Services

Michele Velez Director of Property Services

Technology and Data

Bruce Johnson Network Manager

Kerry Barcellos-Allen Director of IT Systems Strategy and Process Innovation

Sheena Young IT Systems Support Specialist

Danielle Frey Manager of Strategic Reporting

Retail Operations

June Vaine Retail Operations Manager

Louise Theriault Retail Clerk - Lebanon

Girl Experience

Linda Kalish Director of Girl Experience

Jacque Simpson-Gilson Senior Manager of Girl Experience

Ellyn Savard Senior Manager of STEM Experience

Jeanette Barrows Adventure Experience Coordinator

Lauren Fruehan Girl Leadership and Highest Awards Coordinator

Melissa Mason Girl Experience Coordinator

Staff Directory

Customer Care

JoAnn FarrellDirector of Customer Care Patricia BraconeCustomer Care Lead Jessica OuelletteCustomer Care Specialist Debbie MastroanniCustomer Care Specialist

Executive Team

Karen SheehanInterim Chief Executive Officer Patrisha HillimanAdministrative Assistant Melissa PerkinsChief Marketing and Revenue Officer Tracy Knofla Chief Mission Delivery and Inclusion Officer Deb AsettaChief Financial and Administrative Officer

Camping Services

Karen NelsonDirector of Camping Services Jane BielefieldCamping Services Manager Bonnie Stewart Administrative Assistant

Communications

Alyssa YaconeDirector of Marketing and Communications James MoranDigital Marketing Specialist Madison BaileyCommunications and Design Manager

Community Outreach

Ana Valentin-JacksonDirector of Community Outreach Lillian AldarondoLatinx Community Support Specialist Melissa CrespoCommunity Outreach Program Manager

Finance

Mark SprankelController Nicki SeguraFinance and Risk Assistant Chantel FrancisFinance Manager Sunsheray (Sunny) JohnsonFinance Specialist

Fund Development

Jennifer McHaleSenior Manager of Grants Management Allison KoehlerSenior Manager Fund Development and Events Elizabeth HoffGrant Writer Erin O'MearaDevelopment Operations Specialist Lea DantzAdministrative Assistant

Human Resources

Johnetta WashingtonDirector of Human Resources Shavaughn RobinsonSenior Manager of Human Resources

Member Experience

Membership Recruitment

Stephanie LicataMembership Placement Manager Traci MurphyVirtual Experience Specialist

Mission Delivery

Marie AllisonMission Analyst Kari KaplanDeputy Chief Mission Delivery Officer

Product Sales

Ann Nunn-HackuDirector of Product and Retail Sales Susan PrattSenior Product Sales Manager Lisa DeschnowProduct Sales Manager Devon DzicekProduct Sales Manager Erica ElliotProduct Sales Manager

Property Services

Michele VelezDirector of Property Services

Technology and Data

Bruce JohnsonNetwork Manager Kerry Barcellos-AllenDirector of IT Systems Strategy and Process Innovation Sheena YoungIT Systems Support Specialist Danielle FreyManager of Strategic Reporting

Retail Operations

June VaineRetail Operations Manager Louise TheriaultRetail Clerk - Lebanon

Girl Experience

Linda KalishDirector of Girl Experience Jacque Simpson-GilsonSenior Manager of Girl Experience Ellyn SavardSenior Manager of STEM Experience Jeanette BarrowsAdventure Experience Coordinator Lauren FruehanGirl Leadership and Highest Awards Coordinator Melissa MasonGirl Experience Coordinator

JoAnn Farrell Director of Customer Care

Patricia Bracone Customer Care Lead

Jessica Ouellette Customer Care Specialist

Debbie Mastroanni Customer Care Specialist

Karen Sheehan Interim Chief Executive Officer

Patrisha Hilliman Administrative Assistant

Melissa Perkins Chief Marketing and Revenue Officer

Tracy Knofla Chief Mission Delivery and Inclusion Officer

Deb Asetta Chief Financial and Administrative Officer

Karen Nelson Director of Camping Services

Jane Bielefield Camping Services Manager

Bonnie Stewart Administrative Assistant

Alyssa Yacone Director of Marketing and Communications

James Moran Digital Marketing Specialist

Madison Bailey Communications and Design Manager

Ana Valentin-Jackson Director of Community Outreach

Lillian Aldarondo Latinx Community Support Specialist

Melissa Crespo Community Outreach Program Manager

Mark Sprankel Controller

Nicki Segura Finance and Risk Assistant

Chantel Francis Finance Manager

Sunsheray (Sunny) Johnson Finance Specialist

Jennifer McHale Senior Manager of Grants Management

Allison Koehler Senior Manager Fund Development and Events

Elizabeth Hoff Grant Writer

Erin O'Meara Development Operations Specialist

Lea Dantz Administrative Assistant

Johnetta Washington Director of Human Resources

Shavaughn Robinson Senior Manager of Human Resources

Stephanie Licata Membership Placement Manager

Traci Murphy Virtual Experience Specialist

Marie Allison Mission Analyst

Kari Kaplan Deputy Chief Mission Delivery Officer

Ann Nunn-Hacku Director of Product and Retail Sales

Susan Pratt Senior Product Sales Manager

Lisa Deschnow Product Sales Manager

Devon Dzicek Product Sales Manager

Erica Elliot Product Sales Manager

Michele Velez Director of Property Services

Bruce Johnson Network Manager

Kerry Barcellos-Allen Director of IT Systems Strategy and Process Innovation

Sheena Young IT Systems Support Specialist

Danielle Frey Manager of Strategic Reporting

June Vaine Retail Operations Manager

Louise Theriault Retail Clerk - Lebanon