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Staff Directory

  • Please contact Customer Care with any questions at (800) 922-2770 and hold for a customer care representative or use our Contact Us form.
  • ¡Nosotros hablamos español! Contáctenos vía correo electrónico o llame al ext. 3900.

Customer Care

JoAnn FarrellDirector of Customer Care
Patricia BraconeCustomer Care Lead
Debbie MastroanniCustomer Care Specialist
Santa GonzalezCustomer Care Specialist

Executive Team

Diana MahoneyChief Executive Officer
Deb AsettaChief Financial and Administrative Officer
Kari KaplanChief Operations Officer
Mary GregoryChief Development Officer
Ana ValentinChief Membership and Inclusion Officer
Raia WestExecutive Assistant

Outdoor Program

Jeanette BarrowsCamping Services Manager
Melissa MasonDirector of Outdoor Program


Alyssa YaconeDirector of Marketing and Communications
Grayce SmithDigital Marketing Specialist

Community Outreach

Lillian AldarondoCommunity Support Specialist
Melissa CrespoCommunity Outreach Program Manager


Mark SprankelController
June VaineFinance and Risk Manager
Meena RawatJunior Accountant
Tricia Hadden Director of Finance

Fund Development

Jennifer McHaleDirector of Grant Management
Elizabeth HoffGrant Writer
Erin O'MearaDonor Relations and Operations Specialist
Colleen CorriveauAssociate Director Fund Development
Laurie CurtinPhilanthropy Officer
Jessica OxleyDevelopment Coordinator

Human Resources

Shavaughn RobinsonDirector of Human Resources
Tatiana Dennis Human Resources Payroll Specialist

Member Experience

Deb SabiaMember Experience Specialist
Jenna BowenSenior Manager of New Troop Development
Jackie ComandiniLead Member Experience Specialist
Tracey KingNew Troop and Renewal Experience Specialist
Stephanie LicataMembership Placement Manager
Traci MurphyMember Experience Specialist
Caitlin DorringtonMember Experience Specialist
Rebecca RendeLead Member Experience Specialist
Gladys RomeroMember Experience Specialist
Nicole MangioneMember Experience Specialist
Janeska CardonaMember Experience Specialist
Regina LynchDirector of Member Experience
David ZachasMember Experience Specialist

Product Sales

Ann Nunn-HackuDirector of Product Sales
Lisa DeschnowProduct Sales Manager
Devon DzicekProduct Sales Manager
Nancy ShermanProduct Sales Manager
Melanie Rullman Product Sales Manager

Property Services

Michele VelezDirector of Property Services

Technology and Data

Sheena YoungDirector of IT Systems Strategy & Process Innovation
Bruce JohnsonNetwork Manager
Danielle FreyManager of Strategic Reporting
Jessica OuelletteIT Systems Support Specialist

Retail Operations

Erica ElliottRetail Operations Manager
Faith LawtonRetail Clerk
Suzy CurticeRetail Clerk
Kerry CollazoRetail Clerk
Kimberly Lange-GranataRetail Clerk
Jessica PniewskiRetail Clerk

Girl Experience

Jacque Simpson-GilsonSenior Manager of Girl Experience
Nicole SimmonsAdministrative Assistant
Lauren FruehanVolunteer Education and Highest Awards Manager
Ellyn SavardSenior Manager of STEM Experience
Susan SmithSTEM Experience Specialist
Melissa IlliesGlobal Experience Coordinator
Lauren EscottVolunteer and Family Education Coordinator
Jennifer Canevari Girl Experience Coordinator