Staff Directory
- Please contact Customer Care with any questions at (800) 922-2770 and hold for a customer care representative or use our Contact Us form.
- ¡Nosotros hablamos español! Contáctenos vía correo electrónico o llame al ext. 3900.
Customer Care
| JoAnn Farrell | Director of Customer Care | ||
| Patricia Bracone | Customer Care Lead | ||
| Jessica Ouellette | Customer Care Specialist | ||
| Debbie Mastroanni | Customer Care Specialist | ||
| Sade Wilks | Customer Care Specialist |
Executive Team
| Mary Barneby | Chief Executive Officer | ||
| Denise Hebner | Chief Administrative Officer | ||
| Melissa Perkins Bellanceau | Chief External Relations Officer | ||
| Tracy Knofla | Chief Mission Delivery Officer |
Camping Services
| Karen Nelson | Director of Camping Services | ||
| Jane Bielefield | Camping Services Manager | ||
| Bonnie Stewart | Administrative Assistant |
Communications
| Alyssa Yacone | Senior Manager of External Communications | ||
| Hannah Hawthorne | Web Content Specialist | ||
| James Moran | Digital Marketing Specialist | ||
| Madison Bailey | Internal Communications Manager/Graphic Designer |
Community Outreach
Finance
| Mark Sprankel | Director of Finance | ||
| Nicki Segura | Finance Assistant | ||
| Chantel Francis | Finance Analyst | ||
| Sunsheray (Sunny) Johnson | Finance Specialist |
Fund Development
Human Resources
| Johnetta Washington | Director of Human Resources and Inclusion | ||
| Shavaughn Robinson | Human Resources Specialist |
Member Experience
Membership Recruitment
Product Sales
| Ann Nunn-Hacku | Director of Product Sales | ||
| Amy Ganolli | Administrative Assistant | ||
| Susan Pratt | Senior Product Sales Manager | ||
| Lisa Deschnow | Product Sales Manager | ||
| Devon Dzicek | Product Sales Manager |
Program
Property Services
| Michele Velez | Director of Property Services | ||
| Sandy Juarbe | Asset and Administrative Specialist |
