Staff Directory
- Please contact Customer Care with any questions at (800) 922-2770 and hold for a customer care representative or use our Contact Us form.
- ¡Nosotros hablamos español! Contáctenos vía correo electrónico o llame al ext. 3900.
Customer Care
| JoAnn Farrell | Director of Customer Care | ||
| Patricia Bracone | Customer Care Lead | ||
| Debbie Mastroanni | Customer Care Specialist | ||
| Santa Gonzalez | Customer Care Specialist |
Executive Team
Communications
| Alyssa Yacone | Director of Marketing and Communications | ||
| James Moran | Digital Marketing Specialist |
Community Outreach
| Ana Valentin | Director of Community Outreach | ||
| Lillian Aldarondo | Latinx Community Support Specialist | ||
| Melissa Crespo | Community Outreach Program Manager |
Finance
| Mark Sprankel | Controller | ||
| June Vaine | Finance and Risk Manager | ||
| Kim Gillespie | Finance Manager | ||
| Paul Carroza | Payroll Administrator | ||
| Naseema Gilson | Volunteer Education Specialist |
Fund Development
Member Experience
Product Sales
| Ann Nunn-Hacku | Director of Product Sales | ||
| Susan Pratt | Senior Product Sales Manager | ||
| Lisa Deschnow | Product Sales Manager | ||
| Devon Dzicek | Product Sales Manager | ||
| Nancy Sherman | Product Sales Manager |
Technology and Data
| Sheena Young | Director of IT Systems Strategy & Process Innovation | ||
| Bruce Johnson | Network Manager | ||
| Danielle Frey | Manager of Strategic Reporting | ||
| Jessica Ouellette | IT Systems Support Specialist |
Retail Operations
| Erica Elliot | Retail Operations Manager | ||
| Faith Lawton | Retail Clerk | ||
| Suzy Curtice | Retail Clerk | ||
| Kerry Collazo | Retail Clerk | ||
| Jen Orlando | Retail Clerk | ||
| Kimberly Lange-Granata | Retail Clerk |
Girl Experience
