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Staff Directory

  • Please contact Customer Care with any questions at (800) 922-2770 and hold for a customer care representative or use our Contact Us form.
  • ¡Nosotros hablamos español! Contáctenos vía correo electrónico o llame al ext. 3900.

Customer Care

JoAnn FarrellDirector of Customer Care
Patricia BraconeCustomer Care Lead
Debbie MastroanniCustomer Care Specialist
Santa GonzalezCustomer Care Specialist

Executive Team

Diana MahoneyChief Executive Officer
Tracy Knofla Chief Mission Delivery and Inclusion Officer
Deb AsettaChief Financial and Administrative Officer
Elaine GilbertAdministrative Assistant
Kari KaplanDeputy Chief of Member Experience
Mary GregoryChief Development Officer

Camping Services

Jane BielefieldDirector of Camping Services
Bonnie StewartAdministrative Assistant


Alyssa YaconeDirector of Marketing and Communications
James MoranDigital Marketing Specialist
Desirae WilliamsMarketing and Communications Project Manager

Community Outreach

Ana ValentinDirector of Community Outreach
Lillian AldarondoLatinx Community Support Specialist
Melissa CrespoCommunity Outreach Program Manager


Mark SprankelController
June VaineFinance and Risk Manager
Kim GillespieFinance Manager
Paul CarrozaPayroll Administrator
Naseema GilsonVolunteer Education Specialist

Fund Development

Jennifer McHaleDirector of Grant Management
Elizabeth HoffGrant Writer
Erin O'MearaDevelopment Operations Specialist
Colleen CorriveauAssociate Director Fund Development

Human Resources

Shavaughn RobinsonDirector of Human Resources

Member Experience

Deb SabiaSenior Manager of Member Experience
Jenna BowenSenior Manager of New Troop Development
Jackie ComandiniMember Experience Specialist
Tracey KingNew Troop and Renewal Experience Specialist
Stephanie LicataMembership Placement Manager
Traci MurphyVirtual Experience Specialist
Caitlin DorringtonMember Experience Specialist
Rebecca RendeMember Experience Specialist
Gladys RomeroMember Experience Specialist
Jamelle WhiteMember Experience Specialist
Nicole MangioneMember Experience Specialist
Janeska CardonaMember Experience Specialist
Regina LynchMember Experience Specialist

Mission Delivery

Marie AllisonMission Analyst

Product Sales

Ann Nunn-HackuDirector of Product Sales
Susan PrattSenior Product Sales Manager
Lisa DeschnowProduct Sales Manager
Devon DzicekProduct Sales Manager
Nancy ShermanProduct Sales Manager

Property Services

Michele VelezDirector of Property Services

Technology and Data

Sheena YoungDirector of IT Systems Strategy & Process Innovation
Bruce JohnsonNetwork Manager
Danielle FreyManager of Strategic Reporting
Jessica OuelletteIT Systems Support Specialist

Retail Operations

Erica ElliotRetail Operations Manager
Faith LawtonRetail Clerk
Suzy CurticeRetail Clerk
Kerry CollazoRetail Clerk
Jen OrlandoRetail Clerk
Kimberly Lange-GranataRetail Clerk

Girl Experience

Linda KalishDirector of Girl Experience
Jacque Simpson-GilsonSenior Manager of Girl Experience
Nicole SimmonsAdministrative Assistant
Lauren FruehanVolunteer Education and Highest Awards Manager
Melissa MasonGirl Experience Coordinator
Ellyn SavardSenior Manager of STEM Experience
Susan SmithSTEM Experience Specialist
Jeanette BarrowsAdventure Experience Coordinator
Melissa IlliesGlobal Experience Coordinator
Lauren EscottVolunteer and Family Education Coordinator