side menu icon
Renew your Membership

Spring Renewal is Now Open, RENEW Today!

Spring renewal is now open for all current members to renew for the 2022-2023 membership year!  Join us for another year of fun, adventure, and friends!  Lifetime members, don’t forget to renew your volunteer roles to continue supporting the Girl Scout mission!

Renew now to receive the following spring renewal incentive rewards:

Renew by June 30, 2022

All renewed girls will receive a GSOFCT spring renewal patch!

All troops with renewed girls* by June 30, 2022 will receive a troop rebate of $5/renewed girl member in fall 2022 as long as the troop:

  • Completes the End of Year Financial report in the VTK Finance Tab by June 30, 2022
  • Complete the 2022-2023 Product Sales ACH form by October 21, 2022 (available in August 2022)

*girls that receive financial aid are not included in the troop rebate total

Trouble Logging In?

Q: Why isn’t my username working?
A: Your username is typically your email address. If you have more than one email address, try each. You can also use the “Forgot Your Password?” link to send a reset email to your email address. If you’re still having trouble, contact your council’s Customer Care team.

Q: Why aren’t I getting the password reset emails?
A: The password reset emails come from gsusacustomercare@girlscouts.org, so please make sure it’s added to your safe senders list. If you requested the reset email before marking our email address as safe, check your spam folder. If you’re still not receiving the email, contact your council’s Customer Care team to verify that your username/email address is correct.

Q: How do I reset my password when I no longer have access to the email address associated with my account?
A: Your council’s Customer Care team can easily change your username/email address without requiring you to recreate your account.

Q: Why can’t I see my family when I log in?
A: There are a couple reasons this could happen:

  • Another adult family member may be listed as the preferred contact on the account. That person must log in to renew. Contact your council’s Customer Care team if you’d like to be listed as your household’s preferred contact.
  • You may have a second or duplicate account with a different email address. Try a different username. If that works, be sure to contact your council’s Customer Care team to merge the two accounts into one.

Q: Why can’t I see my troop(s) when I log in?
A: There are several reasons this could happen:

  • Troops are listed on a separate tab from your family. If you have more than one troop, look for the pull-down menu to change between them.
  • Check your member profile to make sure you’re listed as a volunteer in the troop.
  • Not all troop volunteers can access the troop tab. Check with your council to see which volunteer roles they allow to access the tab.
  • If your background check has expired, you may lose access until it is up-to-date.

Your council’s Customer Care team can provide additional support.

Think of all the adventures you’ve been on together, the stories you’ve shared, and the challenges you’ve overcome. Your Girl Scout crew truly is something special. Sign up for another year today and keep the magic going.