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Cookie Program Resources

Samoas and Trefoils Inventory Statement | PDF

Cookie Program Inventory Challenges FAQS | PDF

 

When girls sell Girl Scout Cookies, they’re doing more than helping their customers stock up on delicious treats. Girls sell Girl Scout Cookies purposefully. Some girls and troops are selling cookies to raise funds for amazing troop activities and trips. Other girls are participating in the Girl Scout Cookie Program® to earn badges and rewards. And, every Girl Scout is looking to have fun!

But, did you know that cookie sellers are part of something even bigger? When girls participate in the Girl Scout Cookie Program, they’re part of the largest girl-led entrepreneurial program in the world—and that’s kind of a huge deal. Having the opportunity to run their very own cookie business gives them the skills essential for success today and in the future.

Whether you’re a girl/parent/guardian or a volunteer, we have cookie program resources specifically for you! Check out the drop down menus below for resources that will ensure a successful cookie program in 2022. Be sure to check back as more resources become available.  

 

Media Tools

Media Resources

Great news – we have new PR and Communications resources available this year through our exciting partnership with Alliances by Alisa Media Relations, which is poised and ready to promote your specific cookie booths with compelling press releases and solid statewide media contacts.

To ensure that your cookie booth is on the list for promotion, be sure to enter your booth site in eBudde. Visit gsofct.org/CookieResources and select the eBudde drop down for instructions on How to Enter a Booth Site in eBudde.

If you’d still like to promote your own booth events, please use the media advisory template below and be sure to customize it with your specific booth sale dates, times, and goals on how you plan to use your cookie proceeds this year.

We’re looking forward to continuing our media momentum into the spring season and appreciate your ongoing support!

If you have any questions about Media Resources and Tools, please contact Alyssa Yacone, GSOFCT’s Director of Marketing and Communications, at ayacone@gsofct.org.

 

Media Advisory Template | PDF

 

Cookie Delivery Delay Materials

The following materials have been created to support girls and volunteers with communicating cookie calendar timeline changes with customers and cookie booth partners. Please check back regularly as additional materials may be added.

GSOFCT Statement on Revised Cookie Calendar

General FAQs on Revised Cookie Calendar

Half Sheet Flyer

Customer FAQs

Talking Points for Girls

Talking Points for Volunteers

Social Media Graphic 1

Social Media Graphic 2

Suggested Social Media Captions

Letter to Businesses for Cookie Booth Scheduling

 

DoorDash

DoorDash Cookie booths are ready to launch in Connecticut! GSUSA partnered with DoorDash to provide an exciting booth opportunity for older girls. These booths are a great opportunity for girls to take the lead and learn new entrepreneurial skills! Girls will be involved in each step of the process: receiving, filling, confirming, and preparing the DoorDash orders. There will be DoorDash booths at the Hartford and North Haven Service Centers as well as limited booths at the Monroe Cookie Cupboard.

Check out the DoorDash FAQ’s for Girls and Troops to see if this booth opportunity is right for your troop! If after reviewing the FAQs your troop is interested, log into eBudde and head to the Booth Sites tab to select a DoorDash booth. The DoorDash booths will be listed as a Council Sale (Council Sales is selected in the drop down menu next to the Current Signups button).

Click Here to View the DoorDash FAQs

Cookie Cupboard

2022 Council Cupboard list | PDF

How to submit a cookie cupboard order | Video

How to submit a cookie cupboard order | PDF

What is a cookie cupboard?

Cookie cupboards are locations where troops can pick up additional cookies to fill orders that come in AFTER the Initial Order Taking Period. Troops can also pick up inventory for a cookie booth sale at a cookie cupboard.

Most of our cookie cupboards are managed by volunteers. Cookie cupboards are hosted in available spaces, such as living rooms, garages, storage units, and donated spaces at businesses. There are also cookie cupboards in the Hartford and North Haven service centers.

There are two types of cookie cupboards: council and service unit. Council cookie cupboards are open to any troop in any service unit. Click here for the complete list of council cupboards. Service unit cookie cupboards are open to troops in a specific service unit. Check with your service unit cookie manager/service unit manager to see if your service unit will be hosting a cookie cupboard this year.

When are cookie cupboards open?

Some cupboards will open for business the week before cookie delivery weekend (week of March 21). The remaining cupboards will open the week of March 28. Cupboards will closing the last week in April. NOTE: Cupboard hours vary, particularly toward the end of the season. Please confirm operating hours with the cupboard manager of the specific cupboard you wish to use.

The cupboard manager determines cookie cupboard hours and days of operation. Some cupboards have specific days and times they are open while other cupboards have a more flexible schedule. Troop volunteers can see a cupboard's schedule as well as the cupboard manager's contact information in the Cookie Transaction dialog box in eBudde. Review the How to submit a cookie order video for instructions on how to submit a cookie order to the desired cupboard.

How are cookies ordered/reserved through a cookie cupboard?

Cookie orders are submitted to the cupboard directly in eBudde on the Transaction tab. Please review the How to submit a cookie order video for complete instructions on how to submit a cookie order in eBudde. Troop volunteers must reserve cookies AT LEAST six days before the desired pickup date. Troop volunteers should plan to pick up NO SOONER than five business days before the booth sale. For example: A troop’s booth sale is on April 2. The troop should plan on picking up the cookies the week of March 28. But, it can submit the order anytime prior to six days before the desired pickup date.

If a troop needs to pick up cookies sooner than six days out, the troop volunteer should contact the cupboard manager directly to see they can fill the request. Troop volunteers will NOT be able to submit an order to a cookie cupboard in eBudde for pickup sooner than six days based on the date the order is submitted. 

Can cookies picked up at the cupboard but not sold be returned?

Yes, with the following qualifications:

·       The troop can only return UNOPENED cases (no partial cases or individual boxes). The cases must be in sellable condition, i.e. not damaged.

·       Troops can return up to 60% of the number of cases picked up from the cupboard AND all returns must be made within five business days of the pickup date. For example: If a troop picks up 10 cases for a booth sale, up to 6 unopened/undamaged cases can be returned to the cupboard the week following pickup.

·       Only cookies originally picked up from the cupboard are eligible to be returned. Cookies that were part of a troop's Initial Order and picked up on cookie delivery day CANNOT be returned.

·       Individual packages that are picked up from a cookie cupboard become the immediate financial responsibility of the troop and may not be returned to the cupboard.

Can only full cases be picked up at the cupboard? What if a troop only needs a couple of packages of a particular flavor?

Troops CAN pick up individual packages from cookie cupboards; troops do not need to pick up full cases if only a few packages are needed. However, once individual packages are signed for, they are not eligible to be returned, and the troop is financially responsible for the packages.

How do I return cookies to a cupboard?

If the troop has cookies that are eligible to return, a troop volunteer will need to contact the cupboard manager to make arrangements to return cookies. REMEMBER: Individual packages/partial/opened cases are not eligible to be returned. All returns must be made within five business days of the pickup date.

Will all cookies varieties be available to pick up at cookie cupboards?

Except for Girl Scout S’mores®, we anticipate all varieties,

including Adventurefuls™, will be available in our cookie cupboards for

additional orders and booth sales.

Girl Scout S’mores will NOT be available in cookie cupboards. Therefore, Girl Scouts should not take any more orders for this variety

Resources for Girls and Families

Below is cookie program information developed specifically for our girl cookie sellers and their families. Be sure to check with your troop leader/troop cookie volunteer for complete information and guidance regarding this year’s cookie program.

Be sure to check back as the cookie season progresses as we will be adding additional resources.

  • Printable Cookie Order Card | PDF
  • Family Newsletter | PDF
  • 2021-2022 Girl Scout Cookie Food Allergen Guide | PDF
  • 2021-2022 Girl Scout Cookie Ingredient Guide | PDF
  • Door Hanger | PDF

Cookie Entrepreneur Family Pin: Her Cookie Business = A Family Affair  

This pin recognizes the HUGE role families play in a Girl Scout’s cookie business. Each Girl Scout program level has its own pin and set of requirements to help families guide their Girl Scout as she runs her own cookie business each year. Click here to download the requirements for your Girl Scout’s program level to get started!

Girl Scouts can (and should!) proudly display their Cookie Entrepreneur Family pin on their uniforms.

NEW! Check out the newly released cookie business badges! Use GSUSA’s Award and Badge Explorer to identify the badges for your Girl Scout’s program level. To find the Cookie Business badges, select Entrepreneurship in the Topics drop-down menu.

Looking for information about getting started with Digital Cookie? Check out the Digital Cookie drop-down menu below.

Resources for Volunteers

Troop Initial Order Guidance

Your service unit cookie manager is your go-to person for the cookie program, so be sure to check with her/him if you are looking for information or have questions. Or contact the GSOFCT Customer Care team at customercare@gsofct.org or 800-922-2770 as they are happy to assist.

Check back frequently as we will be adding resources as the cookie program gets underway.

Printed Program Resources

  • 2021 Girl Scout Cookie Program Troop Guide | PDF
  • Cookie Program Girl Training | PDF
  • Troop Cookie Manager Checklist | PDF
  • 2020-2021 Girl Scout Cookie Food Allergen Guide | PDF

The Cookie Recipe Past Issues

Trainings, Webinars, Tutorials for Volunteers

This is where we will post links to troop training modules, recorded volunteer Zoom calls, and video tutorials. We will continue to add these resources as the 2022 cookie season gets underway.

Be sure to look for links to join the live volunteer Zoom calls in upcoming issues of The Cookie Recipe emails. If you miss/can’t make the live call, we will post links to the recordings here.

Cookie Chat (Digital Cookie) - 1/04/22

Cookie Chat (eBudde) - 1/11/22

Cookie Chat (Entering the Initial Order) - 2/01/22

Troop Cookie Volunteer Training

Cookie Chat (Cookie Cupboards) - 2/15/22

Cookie Chat (Digital Cookie Troop Links) 2/15/22

Cookie Chat (Cookie Delivery Day) -2/15/22

Cookie Chat (Allocating Cookies) – 3/15/22

Cookie Chat (Understanding the Troop Sales Report) – 4/05/22

Cookie Chat (Wrapping up the Cookie Program) -4/12/22

Cookie Program Safety Guidelines

Safety guidelines and information can be found on page 15 in the cookie program troop guide. Detailed safety information can be found in the Safety Activity Checkpoints for Cookie and Product Sales.  All adults who are assisting a Girl Scout in the cookie program, including chaperoning at a booth sale, must be familiar with the cookie program safety guidelines.

  • Girls must be registered for the 2021-2022 membership year and have an Annual Consent form on file with the troop.  
  • The Digital Cookie platform is the only approved online sales tool available for girls when selling cookies. Girls cannot set up third-party sites where cookies are sold and money is exchanged online, i.e. Craigslist, eBay, Facebook Marketplace, etc.
  • Girls should wear their Girl Scout uniform, a membership pin, or informal Girl Scout clothing when selling, taking orders, or delivering cookies.
  • An adult needs to accompany Daises, Brownies, and Juniors participating in the cookie program and provide supervision when all Girl Scouts are participating in the cookie program, including when using social media and the Digital Cookie platform.
  • Girls should never provide their last name, phone number, or personal email. Instead provide contact information for a troop adult.
  • Girls should wear masks when interacting with customers and when social distance cannot be maintained. Social distance from others, whenever possible.
  • Adults should handle all payments (electronic or cash) and be responsible for all cash received

COVID-19 Safety

The COVID-19 pandemic continues to impact our communities. Nonetheless, girls can fully participate in the cookie program and stay safe when appropriate steps are taken. Girls and families should consider which ways of reaching out to customers they are comfortable using.

Following the guidelines below will help to keep girls, families, volunteers, and customers safe:

  1. Wear a mask
  2. Maintain social distance of at least 6 feet, when possible
  3. Frequently wash hands or use hand sanitizer
  4. Follow current local and state health guidelines.

In addition, girls, families, and volunteers must be aware of GSOFCT’s COVID -19 safety guidance

Calendar

 

March 26-27

Cookie Delivery Weekend.

March 26 - May 8

 

Booth Sales.

 

March 4

Delivery tab (eBudde) opens.

March 4

Cupboards open in eBudde for orders.

April 10

Last day for girl delivery orders (Digital Cookie).

May 8

Last day for Digital Cookie shipped and donated orders.

May 8

Last day for booth sales.

May 10

Troop deadline to make eBudde entries, including girl rewards

May 10

Deadline to submit for TOP Troop reward (see page 33 in the cookie program troop guide for requirements).

Link to TOP Troop submission form 

May 18

One-time ACH payment.

Late June/July

Girl rewards shipped to service unit cookie managers. Troop volunteers should look for a communication from him/her about where and when to pick up the rewards, including patches.

 

 
Digital Cookie

The Digital Cookie platform allows girls to bring their cookie program to the next level with easy-to-use online tools, including a mobile app.

Given the impact Covid-19 continues to have on our communities, we want to encourage EVERY Girl Scout to consider setting up a Digital Cookie storefront during the 2022 cookie program.

Why?

  • Girl Scouts can customize their online storefront with specific messaging about what they are learning in the cookie program and how their troop will use the proceeds earned. Customers always want to hear about what Girl Scouts are learning and doing!
  • A Girl Scout can use her Digital Cookie online storefront to reach customers who she might normally reach out to in-person. By creating a QR code that links directly to her Digital Cookie site, she can include the code on door hangers or flyers that she can deliver to customers in her neighborhood. Click here for how to create a QR code.
  • If a Girl Scout normally brings the order card to a parent/guardian workplace, she can create a flyer with the QR code and ask her parent/guardian to send to work colleagues who are working remotely.

It is a contactless way for customers to pay for their cookies. Customers pay with a credit card at the point of purchase.

Once a Girl Scout has her Digital Cookie online storefront published, she/her parent/guardian can use the mobile app to take orders AND sell cookies on the spot once the Girl Scout has cookies in-hand. All while maintaining social distance and keeping the transaction mostly contactless.

  • If a Girl Scout's parent/caregiver did not receive a Digital Cookie registration email, please contant Customer Care so we can help get the Girl Scout up and running with DIgital Cookie.

Check out the tip sheets and videos below for step-by-step instructions on getting your Girl Scout(s) Digital Cookie online storefront ready for customers.

Quick Tip sheets

  • Registering for Digital Cookie – girl 12 and younger | PDF
  • Registering for Digital Cookie – girl 13 and older | PDF
  • Registration Email not received | PDF
  • Forgot Password/Password Reset | PDF
  • Unlock account | PDF
  • Site setup – girl 12 and younger | PDF
  • Site setup – girl 13 and older | PDF
  • Marketing to customers | PDF
  • Cookie Entrepreneur Family Pin and Badges | PDF
  • My Account tab | PDF
  • My Rewards tab | PDF
  • Order Received – Delivery (parent/guardian) | PDF
  • Order Received – Shipped (parent/guardian) | PDF
  • Photo-video upload | PDF

Volunteers

  • Digital Cookie mobile app for in hand (booth sale) purchases | PDF
  • Troop dashboard (troop volunteer) | PDF
  • Troop link (troop volunteer) | PDF
  • Volunteer login (troop volunteer) | PDF
  • Order Received - delivery, shipped, donated (troop volunteer) | PDF

Videos

  • Accepting credit cards with the Digital Cookie mobile app | Video
  • Approving orders (parents/guardians) | Video
  • Initial login (all users) | Video
  • Toop cookie links (troop volunteer) | Video
  • Troop dashboard (troop volunteer) | Video
Cookies for Heroes / Local Gift of Caring

Cookies for Heroes is the council’s gift of caring program. Girls can offer their customers the opportunity to support the girl’s troop and, at the same time, donate cookies to women and men serving in the military, veterans, and local heroes. Cookies for Heroes packages are $5 per package.

Girls can sell cookies for Cookies for Heroes in person during Initial Order Taking and the Goal Getter periods as well as at booth sales and neighborhood walkabouts. Customers can also make a purchase for Cookies for Heroes through the Digital Cookie platform.

Girls should include the Cookies for Heroes Program as part of their sales pitch, whether presenting to family and friends on a Zoom call or talking to neighbors at a neighborhood booth sale or walkabout.

Purchases for the Cookies for Heroes Program are virtual for the troop/girl; packages sold for the Cookies for Heroes Program do not come from a troop/girl’s cookie inventory. The girl/family collects money due for these packages from the customer, the troop cookie manager records the purchase in eBudde, and GSOFCT works with partner organizations to deliver Cookies for Heroes packages to recipients.

Girls and troops can use the box wrap and flyer to promote the Cookies for Heroes Program. Girls can attach the flyer to their order card to remind them to ask customers if they would like to make a purchase. Girls and troops can use the box wrap (wraps perfectly around a Thin Mint box) to promote the program at booth sales and during walkabouts.

Cookies for Heroes Box Wrap | PDF 

Cookies for Heroes Flyer | PDF

 

Local gift of caring initiatives

When a troop selects a community organization to receive its cookie donations, this is called a “local gift of caring initiative.” If a troop chooses this method of donating cookies, it is responsible for contacting the organization prior to taking donations to confirm it can accept the cookies. The troop uses cookies from its inventory to deliver to the organization.

eBudde

Getting Started with eBudde Troop Cookie Managers

2022 Troop Initial Order eBudde Instructions

How to Enter a Booth Site in eBudde

eBudde is the online application used by troops and GSOFCT to manage the cookie program. The Digital Cookie platform is fully integrated with eBudde and orders placed by customers on a Girl Scout’s Digital Cookie site are recorded in eBudde. Be sure to check out our recorded Cookie Chat about getting started with eBudde.

eBudde is where girl orders and troop booth cookies are entered and allocated. eBudde is also where girl and troop rewards are recorded.

Be sure to check out the eBudde app (available on the App Store and Google play) so you can manage the troop’s cookie program wherever you are!

Click here to access the LBB Cookie Tech Portal, the entryway to eBudde. We strongly recommend saving this site to your favorites.

In order to receive the eBudde access email, volunteers will need to:

1. Have an email address associated with their membership record AND

2. Have the co-leader and/or the troop cookie manager role associated with their membership record.

If you are having trouble getting started with eBudde AFTER January 7, 2022, please reach out to the Customer Care team ( customercare@gsofct.org or 800-922-2770).

Rewards

2021-2022 Cookie Program TOP Troop Reward

The 2021-2022 reward lineup is filled with koala and adventure-themed items! There are girl rewards for achieving goals in all parts of the program. There are special rewards for girls and troops that excel during the Initial Order Taking Period as well as popular items for achieving success during the entire cookie program.

Check out the full reward lineup here. The reward items are also featured on the back of the cookie order card.

NEW for 2022: Adventure Park reward experience is at a lower level (225+ packages)!

Girls who sell 225+ packages can choose a climbing and zip lining experience at The Adventure Park! There are two locations (Discovery Museum in Bridgeport OR Storrs) and several dates from which Girl Scouts can choose for their adventure (see below for 2022 dates).

Parents/guardians of eligible girls will be contacted via email in late April with additional information about how to reserve a date and time. Per the Adventure Park’s guidelines, Girl Scouts younger than 7-years-old as of the date of their visit, will need to redeem the Girl Scout’s reward at the Discovery Museum/Bridgeport location due to equipment suitability for smaller climbers and course layout.

IMPORTANT: Girls/parents/guardians MUST advise the troop cookie volunteer if the Girl Scout wants to choose the Adventure Park reward so the troop cookie volunteer can make the selection in eBudde.

The 2022 dates to redeem the Adventure Park reward are:

Sunday, May 22

Sunday, May 29

Monday, May 30

Sunday, June 12

Wednesday, June 22

Thursday, June 23

Friday, June 24

Sunday, June 26

Monday July 4

Wednesday, July 13

Thursday, July 14

Friday, July 15

Thursday, July 28

Thursday, August 11

Thursday, August 18

Monday, September 5

 

NOTE: The dates listed above are the ONLY dates available for Girl Scouts to redeem their visit.

 

The Shoe that Grows reward option is part of our reward lineup for another year!

This philanthropic reward option allows girls to donate the value of certain reward items toward the Shoe that Grows program in place of receiving the reward item. Girls can choose to donate the value of the reward item at the 100+, 145+, and/or 300+ package level in lieu of receiving the reward.

Girls who choose The Shoe that Grows option for at least one reward level will earn a unique patch.       

Older girl troops opting for additional proceeds in lieu of rewards can also contribute toward this initiative. Contact the Product Sales Team at customercare@gsofct.org for more details.

The Shoe that Grows features a unique shoe design that helps protect children in Kenya from soil-transmitted diseases. When children get sick, they are unable to go school and help their families. By protecting their feet as they grow, these shoes help protect children from disease.

Cookie Finances

2021-2022 ACH Authorization Form  

ACH Terms of Agreement 

Complete information about payment from customers, payment from families to the troop, and payment from the troop to council can be found on pages 36 and 37 in the cookie program troop guide.

Troop proceeds  

Complete information about troop proceeds, including proceeds for Juliettes in the cookie program, are on page 33 in the cookie program troop guide.

Troop proceeds are based on the troop’s final per girl selling average (PGA) for packages sold between January 8 and April 3, 2022. The PGA is calculated using the total number of packages sold during the Initial Order Taking and Goal Getter periods, at booth sales in March, cookies sold for Cookies for Heroes and/or local Gift of Caring initiative and on the Digital Cookie platform.

 

This chart illustrates how troop proceeds are calculated:

If the troop’s final PGA is:

The troop’s per package proceeds will be

Between 1 and 110 packages

85¢/package

Between 111 and 160 packages

90¢/package

Greater than 160 packages

95¢/package

 

Additional Proceeds option

Older girl troops (Junior, Cadette, Senior, and Ambassador levels) are eligible to take an additional 10¢ per package in proceeds in lieu of taking individual girl rewards. The extra 10¢ will be in addition to the amount earned in tiered proceeds per the chart above.

2022 Cookie Rally

Welcome to the 2022 Girl Scout Cookie Program! We have a recorded cookie rally to help our youngest and newest cookie sellers get acquainted with the cookie program and prepare to “climb with courage” this cookie season.

2022 Cookie Rally

Get to Know Your Cookie Cards

Goal Tracker Koala

Goal Tree

Once you’ve finished watching the rally, complete this form to order a cookie rally patch!