Cookie Program Resources

Digital Cookie Links | Open Through April 30 (shipped/donation only)

While the 2021 in-person cookie program has wrapped up, girl Digital Cookie links (including the troop girl/link) will remain open for direct ship/donation orders through April 30. We know that there are customers who were not able to connect with a Girl Scout during this year’s cookie program. So, we want to give customers just a little bit longer to stock up on their favorite cookies!

Troop volunteers and girls can continue to post their troop links so customers that want to order cookies can find the troop’s cookie link.

Sales that post to a girl’s record in eBudde by April 2 will count toward final rewards. All sales that post to eBudde after April 2 will NOT count toward girl or troops rewards.
Sales that post to a girl or troop’s eBudde record by April 6 will be included in the final payment calculation for the final ACH payment on April 9.
Troop proceeds for packages that post to eBudde between April 6 and April 30 will be sent to troops by ACH payment by May 15.
All troop proceeds will be based on the final PGA as of April 6.

Questions? Contact Customer Care | 800-922-2770

When girls sell Girl Scout Cookies, they’re doing more than helping their customers stock up on delicious treats. Girls sell Girl Scout Cookies purposefully. Some girls and troops are selling cookies to raise funds for amazing troop activities and trips. Other girls are participating in the Girl Scout Cookie Program® to earn badges and rewards. And, every Girl Scout is looking to have fun!

But, did you know that cookie sellers are part of something even bigger? When girls participate in the Girl Scout Cookie Program, they’re part of the largest girl-led entrepreneurial program in the world—and that’s kind of a huge deal. Having the opportunity to run their very own cookie business gives them the skills essential for success today and in the future.

Whether you’re a girl/parent/guardian or a volunteer, we have cookie program resources specifically for you! Check out the drop down menus below for resources that will ensure a successful cookie program in 2021. Be sure to check back as more resources become available. We’ve got this!

Booth Sales

Booth Sales

Cookie booths are a great way for girls to reach new customers and to reach their cookie program goals! Booth sales are generally held in front of local businesses or at community events where there is a high level of foot traffic.

Even though Covid-19 continues to have an impact on our communities, booth sales ARE possible this year, albeit they will look a little different. Check out the dropdown menus below for booth sale safety information as well as tips and best practices to arrange for, set up, and safely conduct different types of booth sales during the 2021 cookie program.

ALL troops should discuss booth sale options with families as some booth sales can be conducted by individual Girl Scouts and their families; booth sales do NOT have to be a troop activity. If the troop OR girls/families need cookie inventory to hold a booth sale, please check out the Cookie Cupboard dropdown menu on this page for information about obtaining additional cookie inventory.

The key to booth sales: Spreading the word to as many potential cookie customers as possible! Troops should consider asking parent/guardians to use their social media accounts to advertise where/when the booth sale is scheduled. Remember: Do not reveal personal information, such as names, addresses, or hometowns of participants on social media. Instead consider the following: Troop 12345 will be holding a cookie booth at the corner of Main and Elm streets on Saturday between 2 and 4.

General booth guidelines:

Girl Scout Cookie booths should NOT be held in partnership with businesses, organizations, or events that a girl cannot legally patronize, including bars, breweries, tobacco stores, liquor stores, and marijuana dispensaries, etc.
Booth sites are arranged and set up at the service unit level. The troop/girl/family MUST follow the service unit’s guidelines for holding a booth sale, including following procedures for identifying and confirming the booth site location and adhering to any time frame/limit for the booth sale, if applicable. Contact the service unit manager or service unit cookie manager to start this conversation.
Booth sales can only be held within the service unit’s boundaries. If a troop/girl/family wishes to hold a booth sale in a different service unit, they must contact the service unit volunteer managing booth sales in their home service unit for assistance in getting approval to hold a booth sale in a different service unit.

Booth Sale Safety Guidelines

These safety guidelines apply to ALL in-person booth sales, regardless of the type of booth sale. Be sure to check the dropdown menus below for specific types of booth sales as additional safety guidelines may apply.

Follow the Four Pillars of Safety
Girls must be registered for the 2020-2021 membership year and have an Annual Consent form and a Covid-19 Consent form on file with the troop.
Girls should wear their Girl Scout uniform, a membership pin, or informal Girl Scout clothing when participating in a booth sale.
Girls and volunteers should wash hands frequently and/or have hand sanitizer and/or wipes available to clean hands and tables.
Consider having one-time use masks available, in case a girl/volunteer/customer does not have one.
Consider having a sign at the booth reminding customers to wear a mask and maintain as much social distance as possible. Check out sample signage from Little Brownie Bakers.
Adults should handle all payments (electronic or cash) and be responsible for all cash received.
Girls must be present at all times. Adults may assist, but not sell Girl Scout Cookies. Limit of three girls and two adults at traditional booth sales in front of businesses. Drive-thru booth sales can have up to two additional girls and two volunteers on site to hold signage at the entrance to the booth sale from the road and direct traffic.
At least one adult must be registered and have a current background check on file with GSOFCT.
Ensure the table does not block pedestrians, bikes or cars around your booth. Ensure the booth setup does not block a business’s entrance.
Cookies should be stored off the ground. Take empty cookie cases (do not use a business’s garbage or dumpster) with you at the end of the booth sale.
Consider using a barrier between girls and customers. Check out these suggestions for DIY barriers: plexiglass and PVC barrier or plexiglass and bracket barrier.

In-Person Booth Sales at local businesses

Can be conducted by a troop, Juliette Girl Scout (a Girl Scout not affiliated with a troop), or a single Girl Scout (affiliated with a troop) and her trusted adult.
Must be arranged in accordance with the service unit guidelines for identifying booth sites.
Booth site MUST be entered into eBudde on the Booth Sites tab.
Maximum of 3 girls/2 adults per shift.
What to bring:
- Cookies
- Table
- Table covering (optional but recommended)
- Cookies for Heroes flier and Cookies for Heroes wrapped box (Thin Mint)
- Signage with cookie pictures and prices
- Hand sanitizer/wipes
- Cash box and starter cash and/or a mobile device to accept contactless payments
- One-time use masks for girls/volunteers/customers, if needed
- First aid kit
- DIY cookie costumes for girls to wear to attract customers. Check out Pinterest for creative ideas.

In-Person Booth Sales at a private residence/non-commercial property

Can be conducted by a troop, Juliette Girl Scout (a Girl Scout not affiliated with a troop), or a single Girl Scout (affiliated with a troop) and her trusted adult.
Can be arranged by an individual Girl Scout and family OR by a troop. The service unit volunteer responsible for coordinating booths MUST be advised of the date/time of the booth sale.
- If the property is outside of the primary service unit’s boundaries, the service unit cookie volunteer in the primary service unit must advise the service unit cookie volunteer in the service unit where the booth sale will take place.
If being conducted by a troop, the troop volunteer must complete the Private Residence Authorization Form
If being conducted by an individual Girl Scout OR a Juliette Girl Scout, the property owner must complete the Private Residence (Family Booth Sale) Consent Form.
Maximum of three girls/two adults per shift.
What to bring:
- Cookies
- Table
- Table covering (optional but recommended)
- Cookies for Heroes flier and Cookies for Heroes wrapped box (Thin Mint)
- Signage with cookie pictures and prices
- Hand sanitizer/wipes
- Cash box and starter cash and/or a mobile device to accept contactless payments
- One-time use masks for girls/volunteers/customers, if needed
- First aid kit
- DIY cookie costumes for girls to wear to attract customers. Check out Pinterest for creative ideas.

Drive-Thru Booth Sales

Can be conducted by a troop, Juliette Girl Scout (a Girl Scout not affiliated with a troop), or a single Girl Scout (affiliated with a troop) and her trusted adult.
Possible locations could include a parking lot at a mall or school, a park with a parking lot that has more than one entrance, church/synagogue, or business.
The volunteer arranging for the location must identify the landlord/owner, town official/Board of Education department to ask permission and inquire if a certificate of insurance from GSOFCT is required.
Can be arranged by an individual Girl Scout and family OR by a troop, BUT must be done so in coordination with the service unit volunteer responsible for coordinating booths. We recommend service units consider assuming responsibility for arranging drive-thru booth sites within the service unit and setting up booth shifts for troops to sign up.
Booth sites MUST be entered into eBudde on the Booth Sites tab.
Maximum of three girls/two adults per shift. This maximum applies to the girls/volunteers behind the table. If additional girls/volunteers are needed to hold signage at the entrance and/or direct traffic, the maximum can increase to five girls and four adults.
What to bring:
- Cookies
- Pop-up tent
- Traffic cones (optional, but recommended)
- Table
- Table covering (optional, but recommended)
- Cookies for Heroes flier and Cookies for Heroes wrapped box (Thin Mint)
- Signage with cookie pictures and prices
- Hand sanitizer/wipes
- Cash box and starter cash and/or a mobile device to accept contactless payments
- One-time use masks for girls/volunteers/customers, if needed
- First aid kit
- DIY cookie costumes for girls to wear to attract customers. Check out Pinterest for creative ideas.
The general flow of the drive-thru booth site would be as follows:
- Driver turns into the site.
- An adult directs the driver toward the table.
- Driver stops in front of the cones (the cones are in front of the table and the girls/volunteers are behind the table so the cones and the table are in between the girls/volunteers and vehicle)
- Girl Scouts ask for the order.
- Adult volunteer collects payment either using the Digital Cookie mobile app, CheddarUp mobile app or accepting cash. You can consider using a bin/basket for the money to be placed in so there is no direct contact when accepting cash.
- Girl Scouts ask the customer where they can put the cookie order i.e. trunk, passenger seat, back seat.
- Driver leaves with cookies.
Additional safety guidelines:
- Girls/volunteers should wait behind the table until the vehicle comes to a complete stop.
- Drivers/passengers should remain in the car and lower the vehicle windows to give their cookie order.
- Girl Scouts should NOT enter customer vehicles. Cookies can be placed in the vehicle’s trunk, back seat, or passenger seat without girls needing to enter the vehicle.

Virtual Booth

Girls, with appropriate adult supervision, can host a Facebook Live event to reach large numbers of potential customers. Be sure to review the Digital Marketing Tips for Cookie Entrepreneurs and Families prior to using social media to promote a cookie booth.
- Prior to the event, girls should create a script and/or storyboard to help provide structure to the event. Things to consider include:
  - Cookie varieties and prices
  - How will the troop use the proceeds earned?
  - What is the Girl Scout learning through her participation in the cookie program?
  - Will delivery/pickup be available?
  - Explain the Cookies for Heroes Program and how customers can donate cookies
  - If a Girl Scout has a Digital Cookie storefront, consider including the QR code to the storefront.
    - If using a Digital Cookie troop link, remember that troop links only allow for shipped/donation purchases.
  - If not using Digital Cookie, be sure to include information on how payment can be made.
- Make it personal and fun!
  - Check out the virtual cookie booth graphics here.
  - Customers love to see personal touches. Consider including pictures of community service projects, badges earned (think a Girl Scout’s vest or sash), the troop donating cookies to local charities, or other visuals that help illustrate how the Girl Scout/troop has leveraged their participation in and proceeds from the cookie program to make their communities a better place.
Promote on social media and in your community. Leveraging the social media networks of older Girl Scouts and their families and friends will help get the word out about the virtual booth to a large number of customers.

Walkabout

A walkabout is a cookie sale that takes place in a neighborhood familiar to a Girl Scout(s) and her/their families after cookies have arrived. Girl Scouts can walk their neighborhood selling cookies door-to-door. Be sure to check out our safety video that shows how Girl Scout Mia stays safe as she goes door-to-door in this year’s cookie program!

What to bring:

Cookies. Consider loading a wagon/cart to bring the cookies on the walkabout. Alternatively, a trusted adult could drive a vehicle with the cookie inventory.
Cookies for Heroes flier and Cookies for Heroes wrapped box (Thin Mint) to promote the Cookies for Heroes Program.
Signage with cookie pictures and prices OR a door hanger that shows the cookie varieties and flavors.
Hand sanitizer
Envelope with starter cash and/or a mobile device to accept contactless payments. NOTE: Adults should be in charge of the cash envelope OR the mobile device for electronic payments.
First aid kit
DIY cookie costumes for girls to wear. Check out Pinterest for creative ideas.

Goal Getter Sales and Selling after the Initial Order

Goal Getter sales: The cookie fun continues!

Goal Getter sales can happen through March 28!

Goal Getter sales, between February 6 and March 28, is the PERFECT time for any and all Girl Scouts to jump into this year’s program.

Girls who participated in the Initial Order Taking portion of the program can continue to work toward their cookie program goals AND
Girls who DIDN’T participate during Initial Order Taking CAN jump into the program NOW!

Since the cookie program continues through the end of March, there is still plenty of time AND many ways for Girl Scouts to participate:

Digital Cookie. Digital Cookie storefronts are open for girl delivery orders through March 14 and for shipped and/or donated orders through March 28. If Girl Scouts haven’t gotten started with Digital Cookie yet, encourage the parents/guardians to reach out to Customer Care, 800-922-2770 to ask about getting started. Check out the Digital Cookie drop down menu above for more details.
Reaching out in-person . Yes! Girls can safely reach out to customers in their neighborhoods and communities. Check out our pro tips below for how girls can reach customers during the Goal Getter period, even while Covid-19 is still impacting our communities.
Girls can consider launching a local Gift of Caring initiative. The Goal Getter period is the perfect time to reach out to customers and ask if they will purchase packages for a local Gift of Caring initiative. For a local Gift of Caring initiative, girls/troops would identify a local organization to which they would like to donate cookies and confirm with the organization that it can accept cookie donations. Types of organizations that might be good local Gift of Caring organizations include a town’s food pantry, EMS/fire station, police department, Meals on Wheels, local hospitals or medical facilities, or houses of worship that sponsor a food pantry.

REMEMBER: All girls who sell at least one package for council’s Gift of Caring program (Cookies for Heroes) or a local Gift of Caring initiative will earn a patch!

Now is a good time to discuss with the troop about booth opportunities. There are booth opportunities for troops AND for girls/families who want to hold booth sales on their own. Check out full details on the Booth Sales drop down menu on this page.
Review the Covid-19 Safety Guidelines drop down menu for steps girls/families can take to stay safe while participating in the cookie program. Be sure to check out our safety video that shows how Girl Scout Mia stays safe in this year’s cookie program!

Unsure of how to get additional cookies to fill Goal Getter orders or to donate to a local Gift of Caring initiative? Check out the Cookie Cupboard drop down menu below.

Pro tips for reaching out safely to customers during the Goal Getter period:

Reaching out by phone, text, and email
All of these reach out methods provide a contactless way for girls to reach customers. Girls should decide the best way to reach out to specific customers. For instance, older girls may decide to reach out to friends via text. In the case of reaching out to grandparents they may want to call them directly. When reaching out to customers, girls should be sure to use a parent or troop adult contact information customers to place an order.
Posting on social media
Social media is a great way to get the word out that a Girl Scout is participating in the cookie program! Girl Scouts with a Digital Cookie link can use social media to post a QR code with a link to their Digital Cookie storefronts OR can post the link itself. Be sure to follow the social media guidelines outlined in the Digital Marketing Tips for Cookie Entrepreneurs and Families and Supplemental Safety Tips for Online Marketing.
- Girl Scouts 13+ can use their own social media accounts while Girl Scouts 12 and younger need to use the social media accounts of a trusted adult(s).
Creating social media events
In addition to posting on personal social media accounts, girls should consider hosting events on social media. For example, girls can set up a Facebook event and invite all their friends. Another idea is to download Girl Scout Cookie assets from Little Brownie Baker ( here ) to make cookie-centric posts. Consider creating fun cookie posts for Instagram, Snapchat, and TikTok – don’t forget to include the link to a girl’s Digital Cookie storefront in the bio.
Asking for support in person
While all of us are having less in person contact these days, most Girl Scouts are still seeing some people in person. These potential customers include family and close friends as well as teachers and extracurricular activity coaches/instructors. When talking about the cookie program and asking for a customer’s support it is important girls remember to follow the Four Pillars of Safety. We recommend girls have copies of the Goal Getter order card or the door hanger to give to customers so they can see the available cookie varieties. This way, girls do not need to exchange their order card and pen with the customer. Once the customer knows what she/he wants to order, the girl can write the order down.
Going door-to-door
With adult supervision, girls can visit neighbors in a familiar neighborhood to take orders or conduct a walkabout sale when cookies arrive.
- Girls can go door-to-door with their Goal Getter order card. The best way to practice social distancing is to put a door hanger on the door knob, knock, step away, and put at least 6 feet of distance between herself and the door. When the customer comes to the door the girl can make her ask while the customer views the cookie varieties on the door hanger. The Girl Scout can then write down the order onto the order card. We recommend the girl repeat the order back to the customer to be sure she has recorded it correctly.
- If potential customers are not home girls can leave a door hanger to let her neighbors know she is selling Girl Scout Cookies. There is space on the door hanger to provide an adult’s phone number or adult-monitored email address so the customer can place an order with the Girl Scout. QR door hanger or standard door hanger.
Using Zoom, Skype or other video conferencing apps
During this pandemic, many girls and their families have become very familiar with Zoom, Skype and other video conferencing apps. Why not put that new knowledge to work in the cookie program? Girls/families can set up a call and invite potential customers. When the virtual meeting starts she can make her sales pitch and ask for everyone’s support. This is a great way for a girl to share her and her troop’s goals, talk about what she has done in Girl Scouts, and what she is learning through the cookie program. Customers love hearing these details from girls, and the virtual platform gives girls a great opportunity to speak to many people at once. A girl may decide to do a short play or sing a song about cookies during her presentation. Orders can be placed by customers using chat, emailed to the girl’s parent/guardian or told directly to the girl.
Reaching out to parent/guardian workplaces
Frequently, parents/guardians will help girls reach new customers by sharing with their co-workers that their Girl Scout is selling cookies. This year, with many people working from home, Girl Scouts and their families will need to get creative to reach these customers. Girls and their parents/guardians should brainstorm plans for reaching out. These plans could include making a live or recorded virtual presentation, emailing co-workers, or having parent/guardian share the sale information or girl’s Digital Cookie link with co-workers. As always, Girl Scouts should take responsibility for these orders by contacting customers, filling orders, writing thank-you notes, and, if possible, delivering cookies.

Cookie Cupboards

2021 Council Cupboard List | PDF

How to submit a cookie cupboard order | Video

What is a cookie cupboard?

Cookie cupboards are locations where additional cookies can be picked up to fill orders that come in AFTER the Initial Order Taking Period. Troops can also pick up inventory for a cookie booth sale at a cookie cupboard.

Cookie cupboards are most frequently managed by volunteers in available space, such as living rooms, garages, storage units, and donated spaces at businesses. There are also cookie cupboards in the Hartford and North Haven service centers.

There are two types of cookie cupboards: council and service unit. Council cookie cupboards are open to any troop in any service unit. Click here for the complete list of council cupboards. Service unit cookie cupboards are open to troops in a specific service unit. Check with your service unit cookie manager/service unit manager to see if your service unit will be hosting a cookie cupboard this year.

When are cookie cupboards open?

Cookie cupboards will open during the last week in February through March. Council and select service unit cupboards will open for business the week prior to cookie delivery weekend and the remaining service unit cupboards will open the first week in March.

Cookie cupboard hours and days of operation are determined by the cupboard manager. While some cupboards are managed by council staff, most are managed by volunteers.

Some cupboards have specific days and times that they are open while other cupboards have a more flexible schedule. Troop volunteers can see a cupboard’s schedule as well as the cupboard manager’s contact information in the Cookie Transaction dialog box in eBudde (review the How to submit a cookie order video for instructions on how to submit a cookie order to the desired cupboard).

How are cookies ordered/reserved through a cookie cupboard?

Cookie orders are submitted to the cupboard directly in eBudde on the Transaction tab. Please review the How to submit a cookie order video for complete instructions on how to submit a cookie order in eBudde. Troop volunteers must reserve cookies AT LEAST six days prior to the desired pickup date. Cookies for booth sales can be scheduled to be picked up NO SOONER than five business days prior to the booth sale.

If a troop needs cookies sooner than six days, the troop volunteer should contact the cupboard manager directly to see if the request can be filled. Troop volunteers will NOT be able to submit an order to a cookie cupboard in eBudde for pickup sooner than six days based on the date the order is submitted.

Can cookies that are picked up at the cupboard, but not sold, be returned?

Yes, with the following qualifications:

Only full cases are eligible to be returned (no partial cases or individual boxes). The cases must be UNOPENED and be in sellable condition i.e. not damaged.
Troops can return up to 60% of the number of cases picked up from the cupboard AND all returns must be made within five business days of the booth sale date. For example: If a troop picks up 10 cases for a booth sale, up to 6 unopened/undamaged cases can be returned to the cupboard the week following the booth sale
Only cookies that were originally picked up from the cupboard are eligible to be returned. Cookies that were part of a troop’s Initial Order and picked up on cookie delivery day CANNOT be returned.
Individual packages that are picked up from a cookie cupboard become the immediate financial responsibility of the troop and may not be returned to the cupboard.

Can only full cases be picked up at the cupboard? What if a troop only needs a couple of packages of a particular flavor?

Individual packages CAN be picked up from cookie cupboards; troops do not need to pick up full cases if only a few packages are needed. Once individual packages are signed for, however, they are not eligible to be returned and the troop is financially responsible for the packages.

What Covid-19 safety measures will be in place at the cupboards?

Everyone will be required to wear a mask that covers their nose and mouth. We will also have hand sanitizers at the cupboards for volunteers. We encourage volunteers to bring their own pen to sign the cookie receipt.

Cupboards are by appointment only in order to manage the number of people who are present at the cupboard at any one time. Some cupboards are using the date/time slot feature in eBudde and the troop volunteer will be required to pick a date and time when entering the order in eBudde. Other cupboards request that troops submit the cookie order in eBudde and then contact the cupboard manager to make an appointment to pick up.

Be sure to check with the cupboard manager regarding what procedure they are following regarding appointments.

How do I return cookies to a cupboard?

If the troop has cookies that are eligible to return, a troop volunteer will need to contact the cupboard manager to make arrangements to return cookies. REMEMBER: Individual packages/partial/opened cases are not eligible to be returned.

All returns must be made within five business days of the booth sale.

Cookie Program Safety Guidelines

Safety guidelines and information can be found on page 13 in the cookie program troop guide. Detailed safety information can be found in the Safety Activity Checkpoints for Cookie and Product Sales. All adults who are assisting a Girl Scout in the cookie program, including chaperoning at a booth sale, must be familiar with the cookie program safety guidelines.

Girls must be registered for the 2020-2021 membership year and have an Annual Consent and Covid-19 Inform Consent form on file with the troop.
The Digital Cookie platform is the only approved online sales tool available for girls when selling cookies. Girls cannot set up third-party sites where cookies are sold and money is exchanged online, i.e. Craigslist, eBay, Facebook Marketplace, etc.
Girls and families must review and abide by GSUSA’s Digital Marketing Tips for Cookie Entrepreneurs and Families and the Supplemental Safety Tips for Online Marketing before engaging in online marketing and sales efforts through the cookie program.
Girls should wear their Girl Scout uniform, a membership pin, or informal Girl Scout clothing when selling, taking orders, or delivering cookies.
An adult needs to accompany Daises, Brownies, and Juniors participating in the cookie program and provide supervision when all Girl Scouts are participating in the cookie program, including when using social media and the Digital Cookie platform.
Girls should never provide their last name, phone number, or personal email. Instead provide contact information for a troop adult.
Wear masks when interacting with customers and when social distance cannot be maintained. Social distance from others, whenever possible.
Adults should handle all payments (electronic or cash) and be responsible for all cash received.

COVID-19 Safety Guidelines

Watch Here to see how girls can Safely Participate in the Girl Scout Cookie Program!

Although the cookie program might look a little different this year due to Covid-19, the tried-and-true ways to reach customers can be easily adjusted for girls to participate safely. Girls/families should consider which reach out methods they are comfortable using.

The most important thing to remember when participating in the cookie program is to follow the Four Pillars of Safety that we are following during this pandemic:

Wear a mask
Maintain social distance of at least 6 feet
Frequently wash your hands
Follow current local and state health guidelines

In addition to the guidelines listed here, girls should have a completed Annual Consent form and Covid-19 Informed Consent form on file with the troop. All the usual safety guidelines for cookie sellers should also be followed. See the Cookie Program Safety Guidelines in the drop down menu above.

Check out the Goal Getter Sales and Selling after the Initial Order and the Booth Sales drop down menus on this page for more information about how girls can safely participate in these parts of the cookie program.

Digital Cookie

The Digital Cookie online platform provides a contactless way for girls to reach out to customers. Customers can pay for cookies with a credit or debit card and choose to have the cookies direct shipped, donated, or delivered by the girl.

Every girl should set up a Digital Cookie online storefront this year! Once their online storefront is up and running, girls/families can use the Digital Cookie mobile app to send marketing emails, approve girl delivery orders, and monitor their progress toward their cookie goals!

Girls/families who haven’t gotten started with Digital Cookie should reach out to Customer Care, 800-922-2770 with the Girl Scout’s name and troop number so we can assist.
Once registered on the Digital Cookie platform, Girl Scouts can set up their online storefront, enter their sales goal, share their cookie story, and upload a fun picture or video! Make sure to save the storefront settings and have a parent/guardian approve the site. The site is then ready to be published.
Girl Scouts who already have a Digital Cookie online storefront open can continue using it during the Goal Getter portion of the cookie program! Customers can place girl delivery orders through March 14 and shipped/donated orders through March 28.
REMEMBER: Girl delivery orders will need to be approved by the parent/guardian. Parents can log into the Digital Cookie website or use the mobile app to approve orders.
Girls can work with their families to share their Digital Cookie online storefront link on social media
- Girls older than 13 can use their social media accounts to let people know they are participating in the cookie program. Girls 12 and younger can use their parent/guardian/trusted adult’s social media accounts.
- Remember to review the Supplemental Safety Tips for Online Marketing and Digital Marketing Tips for Cookie Entrepreneurs and Families prior to posting on social media.
The Rule of 7 is true: It takes an average of seven times before a consumer will consider taking action. So, don’t hesitate to reach out to customers who haven’t made a purchase.

If you sent marketing emails from the Digital Cookie platform, consider also using an adult-monitored email address to reach out. Once published, the Girl Scout’s customer facing Digital Cookie link can be found on her dashboard in the My Cookie Site: Open for Business section to include in emails sent from an adult-monitored email address.

Think about reaching out in more than one way. Don’t just post to social media once and hope all your friends and customers happen to see the post. Consider using social media assets from our baker, Little Brownie Bakers, to keep your social media posts interesting

Quick Tip sheets

eBudde

Getting Started with eBudde (Troop Cookie Managers) | PDF

Initial Order Entry in eBudde (Troop Cookie Managers) | PDF

Cookie Program Wrap Up eBudde Instructions (Troop Cookie Managers) | PDF

eBudde is the online application used by troops and GSOFCT to manage the cookie program. The Digital Cookie platform is fully integrated with eBudde and orders placed by customers on a Girl Scout’s Digital Cookie site are recorded in eBudde.

eBudde is where girl orders and troop booth cookies are entered and allocated. eBudde is also where girl and troop rewards are recorded. Click here to access the LBB Cookie Tech Portal, the entryway to eBudde. We strongly recommend saving this site to your favorites.

Be sure to check out the eBudde app (available on the App Store and Google play) so you can manage the troop’s cookie program wherever you are!

Emails have been sent to troop co-leaders and troop cookie managers to create eBudde login credentials for the 2021 cookie program. If you are having trouble getting started with eBudde, please reach out to the Customer Care Team (customercare@gsofct.org or 800-922-2770).

Grubhub

Grubhub cookie booths are getting ready to launch in Connecticut! GSUSA has partnered with Grubhub to provide an exciting new booth opportunity for older girls. With more than 100 Grubhub booth opportunities at four Grubhub booth locations (Hartford, North Haven, and Wilton service centers and Camp Rocky Craig), these booth sales are an opportunity for girls to take the lead! Girls will be involved in each step of the process: receiving, filling, confirming, and preparing orders to be picked up by Grubhub drivers.

Check out our Grubhub FAQs for Girls and Troops to see if this booth opportunity is for your troop! If after reviewing the FAQs your troop is in, log into eBudde and head to the Booth Sites tab to select a Grubhub booth. The Grubhub booths will be listed as a Council Sale (Council Sales is selected in the drop down menu next to the purple Current Signups button). Grubhub booth sites will be listed in eBudde starting at 12 noon on Sunday, February 7.

Click Here to View the Grubhub FAQs

Cookie Finances

2020-2021 ACH Authorization Form | Form
ACH Terms of Agreement | PDF

Troop proceeds:

Complete information about troop proceeds, including proceeds for Juliettes in the cookie program, are on page 33 in the cookie program troop guide.

Troop proceeds are based on the troop’s final per girl selling average (PGA) for packages sold between January and March 2021. The PGA is calculated using the total number of packages sold during the Initial Order Taking and Goal Getter periods, at booth sales in March, cookies sold for Cookies for Heroes and/or local Gift of Caring initiative and on the Digital Cookie platform.

This chart illustrates how troop proceeds are calculated

If the troop’s final PGA is	The troop’s per package proceeds will be:
Between 1 and 100 packages	85¢/package
Greater than 100 and up to 150 packages	90¢/package
Greater than 150 packages	95¢/package

Additional Proceeds option:

Older girl troops (Junior, Cadette, Senior, and Ambassador levels) are eligible to take an additional 10¢ per package in proceeds in lieu of taking individual girl rewards. The extra 10¢ will be in addition to the amount earned in tiered proceeds per the chart above.

Customer payment:

Cash or check payable to GSOFCT is accepted payments. Troops/girls/families should carefully consider accepting checks from customers not known to girls and families.

In an effort to keep transactions as contactless as possible, troops/girls/families should consider accepting credit cards from customers. The Cheddar Up platform is one way to accept credit cards from customers and electronic payments from families. Information about GSOFCT’s Cheddar Up platform can be found here.

The Cheddar Up platform can accept credit cards either with a swipe device or via manual entry of the customer’s credit card number. Check with your troop volunteers to see if the troop has a Cheddar Up swipe device that can be used during the cookie program.

Girl/family payment to the troop:

This year, council is recommending troops collect payment from girls/families via Cheddar Up. Troop volunteers can check out the How Does Cheddar Up Work? drop down menu on the Cheddar Up page for how the troop can use Cheddar Up to accept electronic payments from families.

If a girl/family collects cash payments from customers, these funds need to be turned over to the troop promptly to ensure funds are available for the scheduled ACH payments.

Troop payment to council:

Troop payment to council is via two ACH payments from the troop’s bank account. Payments are scheduled for March 19 and April 9, 2021

A troop volunteer, who is also a signer on the troop’s bank account, MUST complete the 2020-2021 ACH authorization no later than February 4, 2021. This authorization form needs to be completed for each membership year; authorizations submitted prior to October 2, 2020, are NOT valid for the current membership year.

NOTE: If the troop has previously submitted an ACH authorization for the 2020 Treats & Reads Program or the 2020 Election Week Cookie Sale portion of the cookie program, it does NOT need to submit the ACH authorization again.

Cookies for Heroes / Local Gift of Caring

Cookies for Heroes is the council’s Gift of Caring program. Girls can offer their customers the opportunity to support the girl’s troop and, at the same time, donate cookies to women and men serving in the military, veterans, and local heroes. Cookies for Heroes packages are $5 per package.

Girls can sell cookies for Cookies for Heroes in person during Initial Order Taking and the Goal Getter periods as well as at booth sales and neighborhood walkabouts. Customers can also make a purchase for Cookies for Heroes through the Digital Cookie platform.

Girls should include the Cookies for Heroes Program as part of their sales pitch, whether presenting to family and friends on a Zoom call or talking to neighbors at a neighborhood booth sale or walkabout.

Purchases for the Cookies for Heroes Program are virtual for the troop/girl; packages sold for the Cookies for Heroes Program do not come from a troop/girl’s cookie inventory. The girl/family collects money due for these packages from the customer, the troop cookie manager records the purchase in eBudde, and GSOFCT works with partner organizations to deliver Cookies for Heroes packages to recipients.

Girls and troops can use the box wrap and flyer to promote the Cookies for Heroes Program. Girls can attach the flyer to their order card to remind them to ask customers if they would like to make a purchase. Girls and troops can use the box wrap (wraps perfectly around a Thin Mint box) to promote the program at booth sales and during walkabouts.

Cookies for Heroes Box Wrap | PDF
Cookies for Heroes Flyer | PDF

Resources for Volunteers

TOP Troop Reward - deadline for submission is 4-9-2021 at 11:59 P.M. | Form

Your service unit cookie manager is your go-to person for the cookie program, so be sure to check with her/him if you are looking for information or have questions. Or contact the GSOFCT Customer Care team at customercare@gsofct.org or 800-922-2770 as they are happy to assist.

Check back frequently as we will be adding resources as the cookie program gets underway.

Printed program resources:

2021 Girl Scout Cookie Program troop guide | PDF
Cookie Program Girl Training | PDF
Troop Cookie Manager Checklist | PDF
2020-2021 Girl Scout Cookie Food Allergen Guide | PDF
Cookie Program Wrap Up eBudde Instructions | PDF

The Cookie Recipe emails

All troop co-leaders and troop cookie managers should be receiving The Cookie Recipe emails. If you are not, please contact our Customer Care Team (customercare@gsofct.org or 800-922-2770) so we can assist.

Looking for links to the volunteer Zoom call recordings and troop training modules? These are listed on the Trainings, Webinars, and Tutorials for Volunteers drop down menu below.

Resources for Girls and Families

Below is cookie program information developed specifically for our girl cookie sellers and their families. Be sure to check with your troop leader/troop cookie volunteer for complete information and guidance regarding this year’s cookie program.

Printable cookie order card | PDF
Family newsletter | PDF
2020-2021 Girl Scout Cookie Food Allergen Guide | PDF
Juliette guide to 2021 Girl Scout Cookie program | PDF
Door Hanger - QR Code | Word
Door Hanger | PDF
Goal Getter Order Card | PDF

Cookie Entrepreneur Family Pin: Her Cookie Business = A Family Affair

Returning for its second year, this pin recognizes the HUGE role families play in a Girl Scout’s cookie business. Each Girl Scout program level has its own pin and set of requirements to help families guide their Girl Scout as she runs her own cookie business each year. Click here to download the requirements for your Girl Scout’s program level to get started!

Girl Scouts can (and should!) proudly display their Cookie Entrepreneur Family pin on their uniforms.

Be sure to check out the Cookie Business and Financial Literacy badges Girl Scouts can earn when they participate in the cookie program. Check out GSUSA’s Award and Badge Explorer to identify the badges for your Girl Scout’s program level.

Looking for information about getting started with Digital Cookie? Check out the Digital Cookie drop down menu below.

Calendar

The complete cookie program calendar is included in the cookie program troop guide on pages 6-7.

January 2	Initial Order Taking begins Digital Cookie online storefronts opens for order taking
January 31	Initial Order Taking Ends. All paper order card orders turned into the troop cookie manager to be entered into eBudde.
February 1	Goal Getter Order Taking Begins. Download the Goal Getter Order sheet to continue taking orders that can be filled when cookies arrive in late February.
February 4	Deadline to submit ACH authorization. NOTE: If an ACH authorization has already been submitted for 2020 Treats & Reads OR 2020 Election Week Cookie sales, another authorization does NOT need to be submitted.
February 5	Deadline to enter troop’s Initial Order in eBudde. Be sure to check with families to ensure orders taken on the paper order card are submitted to the troop volunteer to be entered into eBudde.
February 19	Digital Cookie troop links are published in the Cookie Finder app. See the Digital Cookie drop down menu for more information about the troop link.
February 27	In person booth sales begin
February 27 & 28	Cookie delivery weekend. Check with the service unit cookie manager about the date, time, and location where your troop will pick up its Initial Order.
March 14	Last day for Digital Cookie girl delivery orders
March 19	First ACH payment. See the Cookie Finances drop down menu for specifics.
March 28	Last day for booth sales and Goal Getter orders Last day for Digital Cookie shipped and donated orders
April 2	Deadline for troop to make final eBudde entries, including finalizing girl rewards
April 9	Final ACH payment. Deadline to submit Top Troop Reward form. See page 33 in the cookie program troop guide for eligibility requirements.
May 2021	Girl rewards shipped to the service unit cookie manager in mid-May. Look for a communication about where/when to pick up the troop’s rewards.

Trainings, Webinars, Tutorials for Volunteers

Below are links to troop training modules, recorded volunteer Zoom calls, and video tutorials. We will continue to add these resources as the 2021 cookie season gets underway.

Be sure to look for links to join the live volunteer Zoom calls in upcoming issues of The Cookie Recipe emails. If you miss/can’t make the live call, we will post links to the recordings here.

Troop Training Modules

Cookie 101 | Video
Goal Setting, Reaching Customers, and Rewards | Video
Cookie Program Finances | Video
Digital Cookie | Video
Cookies for Heroes/Gift of Caring | Video
Cookie Program Safety | Video

Recorded Cookie Chats for Volunteers

Cookie Chat #1 - Digital Cookie (12/30/20) | Video
Cookie Chat #2 - Entering the Initial Order (01/27/21) | Video
Cookie Chat #3 - Allocating Cookies and the Troop Sales Report (03/10/21) | Video
- Allocating Cookies | Click Here to start at 4:00
- Moving shipped/donated cookies from the troop girl to actual girls | Click Here to start at 11:30
- DOC Order by Girl report | Click Here to start at 33:40
- Troop Sales Report | Click Here to start at 38:30
- ACH Authorization | Click Here to start at 54:35

Video tutorials

Allocating Cookies to Girls | Video
Understanding the Troop Sales Report | Video
How to Submit a Cookie Cupboard Order | Video
Using Digital Cookie to accept credit cards at booth sales | Video
Moving (allocating) packages from the troop link to girls in eBudde | Video
Reconciling Additional Girl Delivery Packages/Orders with Payments | Video

Rewards

TOP Troop Reward - deadline for submission is 4-9-2021 at 11:59 P.M. | Form

The 2020-2021 reward lineup is sure to be a hit with girls! There are girl rewards for achieving goals in all parts of the program. There are special rewards for girls and troops that excel during the Initial Order Taking Period as well as popular items for achieving success during the entire cookie program.

We expanded the Digital Cookie reward lineup to include additional items for girls who fully utilize the Digital Cookie platform. Girls can earn reward items for sending 15+ emails AND at 60+ and 95+ packages.

Check out the full reward lineup here.

The Shoe that Grows reward option is back!

The philanthropic reward option is returning! This option allows girls to donate the value of certain reward items toward The Shoe that Grows program in place of receiving the reward item. Girls can choose to donate the value of the reward item at the 90, 125, and/or 200 package level in lieu of receiving the reward.

Girls who choose The Shoe that Grows option for at least one reward level will earn a unique patch.

Older girl troops opting for additional proceeds in lieu of rewards can also contribute toward this initiative. Contact the Product Sales Team at customercare@gsofct.org for more details.

The Shoe that Grows features a unique shoe design that helps protect children in Kenya from soil-transmitted diseases. When children get sick, they are unable to go school and help their families. By protecting their feet as they grow, these shoes help protect children from disease.

Cookie Rally

Get ready to be inspired! Watch the 2021 virtual Cookie Rally here.

Here is everything you need to participate in the activities featured in this year’s Cookie Rally:

Cookies for Heroes Thank You Cards | Print Me
Cookies for Heroes Thank You Cards Instructions | Read Me
Know Your Cookies Cards | Print Me
Goals 1 Family Instructions and Horse | Print Me
Goals 2 Tracker | Print Me
Safety Scenes Coloring | Print Me

At Cookie Rally, girls learn the ins and outs of marketing America’s favorite cookies, including the ingredients, packaging, pricing, and how to reach customers near and far.

Girls will:

Learn how to set and reach cookie program goals.
Learn about cookie varieties offered this year.
See how they can safely ask customers to support them in the cookie program.

Have a great Girl Scout Cookie story to share?

Got an awesome, press-worthy cookie story on your hands? As we gear up for another incredible cookie season marked by showing the world what a Girl Scout entrepreneur can do, send us your incredible story!

Email Customer Care at: customercare@gsofct.org

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